Delete Your Siloe Account
You can permanently delete your Siloe account and everything associated with it at any time. Here is exactly how, and what happens to your data.
1. Delete your account from inside the app
This is the fastest way and takes effect immediately:
- Open Siloe on your device.
- Go to Settings, then About.
- Under Account, tap Delete Account.
- Confirm. You will be asked whether to keep or clear the bookmarks stored locally on your device.
Your account and the data we hold for it are removed right away.
2. Request deletion by email
If you cannot open the app, email us at [email protected] from the email address on your account, with the subject “Delete my account”. A real human will verify the request and delete your account within 30 days.
3. What gets deleted, and what is kept
- Deleted: your Siloe account and profile, and all data synced to our servers, including your bookmarks, collections, tags, notes, and connected-account settings.
- Your device: bookmarks that live only on your device stay under your control. During in-app deletion you choose whether to keep or clear them, and nothing device-local is sent to us in the process.
- Retention: server-side data is deleted when you make the request. Residual copies in our encrypted backups are overwritten in the normal backup rotation, typically within 30 days. We keep only the minimal records the law requires, such as payment and tax records, and anonymous analytics that are not linked to you.
4. Questions
If you have any questions about deleting your account or your data, email [email protected] and a real human will help you.